Frequently Asked Questions

PayrollCrafted supports a wide range of industries, from professional services and manufacturing to hospitality and technology firms. Our processes adapt to sector-specific requirements and collective labour agreements.

We apply strict data protection protocols, including encrypted data transfer, secure servers in Switzerland, and role-based access controls, complying with Swiss federal data protection regulations.

Yes. We have experience managing payroll for employees working in multiple cantons or as part of cross-border commuter arrangements, ensuring the correct withholding and reporting for each jurisdiction.

Onboarding typically takes four to six weeks, depending on data availability and system integrations. During this period, we set up your accounts, configure payroll cycles, and conduct parallel runs to validate accuracy.

Our platform provides standard and custom reports, including pay summaries, deduction breakdowns, and year-end statements. Reports can be exported in various formats or accessed via a secure client portal.

Our team can assist during payroll audits by providing detailed documentation, reconciliation logs, and expert guidance, helping you demonstrate compliance with Swiss labour and tax regulations.

Contributions for AHV/IV/EO, unemployment insurance, and pension funds are calculated based on gross salary and current canton rates. PayrollCrafted updates these rates automatically to reflect any statutory changes.

Yes. Our self-service portal allows employees to view pay slips, update personal information, and submit inquiries directly, reducing administrative workload and improving transparency.

We provide services in English, German, French, and Italian, covering all major languages in Switzerland to facilitate clear communication with employees and stakeholders.

We prepare all necessary year-end reports, including tax certificates and social insurance reconciliations. Our team coordinates with your value department to ensure timely submission to authorities.